Privacy Policy
1. Purpose of Processing, Collecting and Retaining of Personal Information
Collected Personal Data | Purpose of Collection and Use | Method of Collection | Retention Period |
---|---|---|---|
[For Member Registration] Name (English), ID (e-mail address), Mobile Phone Number, Date of Birth, Gender, Local or Foreign Nationality [For Self-Authentication] Name (Korean), Encrypted User Verifica tion Value (CI), Duplicate Verification Value (DI) [For Service Utilization] Service Usage History, Customer Support History [For 'Send Gift' Service] Recipient's Name (English, Korean), Recipient's Mobile Phone Number |
Member Registration Confirmation, Personal identification authentication according to Provision of Membership Service, Member Management, Gift Service, Prevent Fraudulent Usage of Service, Various Notice Announcement, Complaint Handling, Data Preservation for Dispute Settlement |
Through Member's Consent | Immediate deletion after Membership Unsubscription. Succeeding categories are, however, preserved for minimum periods specified under relevant Acts and subordinate statutes. - Records on Consumer Complaints or Dispute Management : 3 years - Records of Agreement or Subscription Withdrawal : 5 years - Records of Payment and Product Supply : 5 years - Records on the Collection, Process and Utilization of Credit Information : 3 years - Records on Electronic Finance : 5 years |
[During Service Utilization] Service Usage History, Customer Support History [During 'Send Gift' Service] Recipient's Name (English, Korean), Recipient's Mobile Phone Number |
Send 'Gift', Complaint Handling, Data Preservation for Dispute Settlement, Prevent Fraudulent Usage of Service |
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[During Credit Card Registration] First 6 digits of Credit Card Number, Encrypted Card Information |
Classification of Cards which can be registered and Personal Identification. |
2. Provision of Personal Information to a Third Party
Recipient | Provided Personal Data | Recipient's Purpose of using Personal Information | Recipient's Personal Information Retention Period |
---|---|---|---|
Pulmuone Food & Culture, SK Networks, Paris Croissant SPC Lounge, Lotte GRS, K Airport Limousine (Korea Airport Limousine), Airport Direct Train |
[During Lounge Use] Voucher Number [During Complaint Processing] Name, Date of Visit, Country Name, City Name, Airport Name, Lounge Name, Voucher Number |
Complaint Processing |
Immediate deletion after Purpose Accomplishment, except for the following categories. - Records on Consumer Complaints or Dispute Management : 3 years - Records of Payment and Product Supply : 6 months |
Credit Card Companies such as Samsung Card, BC Card, KB Kookmin Card, Lotte Card, Hyundai Card, NH Nonghyup, Shinhan Card, Hana Card, Woori Card, City Card, etc. |
Name, First 6 digits and Last 4 digits of Card Number, Transaction Authorization Number, Card Name, Date of Visit, Country Name, Lounge Name, Voucher Number |
Customer Complaint Processing, Usage Fee Settlement, Process of Approval/Cancellation/Refund |
3. Consignment of Processing Personal Information
Name of Consigned Business | Contents of Consigned Work |
---|---|
Korea Information and Communication Co., Ltd. (KICC) (Contact :1600-1234) Korea Cyber Payment Co., Ltd. (KCP) (Contact : 1544-8667) |
Payment using Credit/Debit Card |
Korea Credit Bureau Co., Ltd. (Contact : 02-708-1000) |
Identity Authentication and Identity Verification Service |
eBridge Co., Ltd. (Contact : 02-2664-7436) |
Personal information collected by Concert Co., Ltd. is supervised by eBridge Co., Ltd. and technical and administrative protection measures are implemented. |
Anymobi Co., Ltd. (Contact : 070-7791-4753) |
‘The Lounge’ system development and information processing |
4. Rights, Obligations, and Exercise Methods of Information Subject and Legal Representative
A. Request to view personal information
B. Request for correction in case of an error
C. Request for deletion
D. Request for suspension of processing
5. Deletion of Personal Information
6. Installation · Operation and Rejection of Automatic Personal Information Collection Devices
7. Measures to ensure the Stability of Personal Information
8. Details of Person in charge of Personal Information Protection
eBridge Manager of Privacy Policy | eBridge Department in charge of Privacy Policy |
---|---|
NAME : Yong Hyun Kim Contact : 02-2664-7431 e-mail : yhkim730@ebridge.co.kr |
NAME : Seong Jae Kim Contact : 02-2664-7431 e-mail : sj.kim@ebridge.co.kr |
Concert Manager of Privacy Policy | Concert Department in charge of Privacy Policy |
---|---|
NAME : Sang Hwi Koh Contact : 02-2664-7436 e-mail : theloungemembers@concerts.co.kr |
NAME : Bo Na Lee Contact : 02-2664-7436 e-mail : theloungemembers@concerts.co.kr |
9. Changes to Privacy Policy
The Lounge Consolidated Terms and Conditions
[Article 1] Purpose
[Article 2] Definition
[Article 3] Member Registration
1) In case of the entry of incorrect information or the use of another person's name.
2) In case the e-mail address entered for Member Registration has already been registered.
[Article 4] Regulation for the Use of Service
1) Provision of product information for services sold by the “Company”
2) Other tasks designated by the "Company"
1) Lounge Vouchers issued through the membership benefits of affiliated credit cards
2) Vouchers issued through the "Company's" Coupon
[Article 5] Use of Service
1) Redeem Service Voucher: Service can be used by registering a credit card or coupon on ‘The Lounge’.
2) Service Voucher Storage: Details of the vouchers issued by 'The Lounge' can be viewed.
1) Credit Card: Affiliate credit cards may be registered in order to access services that are provided.
2) Coupon: Upon entering the 16-digit barcode number on the coupon issued by the "Company" and held by the "Member", the service provided can be accessed.
1) All events provided through the mobile application are from the "Company", and have no relation to the application platform and Apple (Apple Inc.).
2) Participation in events is subject to Member consent to the collection of personal information, and personal information protection laws apply to the collected data.
3) There is no participation fee or compulsory items to purchase in the act of event participation.
4) Event and Campaign participation is limited to one per Member. Multiple participation may result in disqualification from Event and/or Campaign.
[Article 6] Suspension of Service
[Article 7] Refund and Statute of Limitations of the Voucher
1) In the event that a refund is requested before the expiration date, the full amount of the voucher payment will be refunded.
[Article 8] Account Unsubscription and Loss of Rights, etc
1) Registering false information when applying for the membership
2) Threatening the order of e-commerce, such as interfering with other people's use of 'The Lounge' or stealing the information
3) In the case of using 'The Lounge' to act against the law or these Terms and Conditions, or against public order and morals
4) Any act of theft of other people’s information
5) In the event that the right to use the service or other contractual status with 'The Lounge' is transferred, leased, or provided as collateral
6) In the case of conducting sales activities using the service without the prior written consent of 'The Lounge'
7) Any harm or change to the service
8) In case the information obtained through the service is reproduced for purposes other than using the service without prior consent from 'The Lounge', used for publication or broadcasting, or provided to a third party
9) Distributing information that is insulting, defamatory, vulgar or obscene that violates public order and morals
10) The act of collecting personal information of others
11) An act of harassing or threatening other users, or causing continuous pain or inconvenience to specific users
[Article 9] Notification
[Article 10] Privacy Policy
[Article 11] Obligations of 'The Lounge'
[Article 12] Obligations for Member's ID and Password
[Article 13] Member's Obligations
[Article 14] Amendment of Terms and Conditions
[Article 15] Dispute Resolution
[Article 16] Disclaimer
[Article 17] Compensation for Damage
1) In any case, total liability limit does not exceed KRW 100,000.
[Article 18] Special Provisions (Others)